Get in Touch With Us
Got a question about something you read on americanroadmap.org, spotted an error, or want to suggest a sweepstakes casino we should look into? This page explains how to reach our team and what kind of enquiries we handle.
How to Send Us a Message
The best way to contact us is by email at [email protected]. We read every message that comes in. If your enquiry relates to a specific page, a specific operator such as Raging Bull, Magician Bet or Slots of Vegas, or a particular state's rules around sweepstakes casinos, mentioning that in your subject line helps us route it to the right person and reply faster.
We aim to respond within a few working days. During busier periods, particularly around major promotions or seasonal tournament announcements from operators, replies may take a little longer.
What We Can Help With
Sweepstakes casino coverage touches on legal detail, promotional terms, and fast-changing state-by-state availability, so we get a wide range of enquiries. Common reasons readers contact us include:
- Accuracy checks — If a welcome offer, eligibility detail or redemption threshold we mention for an operator like Uptown Aces, Card Crush or BetUS looks out of date, tell us. Operators change their promotions and terms regularly, and we want our comparisons to reflect current reality.
- State availability questions — Sweepstakes casino access varies by state, and eligibility lists change without much notice. If you are unsure whether a platform currently serves your state, we can point you toward how to check, though we always recommend confirming directly with the operator's own terms.
- General questions about how sweepstakes casinos work — If the dual-currency model, Sweepstakes Coins redemption process, or the no-purchase-necessary entry method is unclear after reading our guides, ask us to clarify.
- Content suggestions — If there is a new sweepstakes casino, a payment method, or a topic around social casino gaming you would like us to cover, we welcome the suggestion.
- Corrections related to our rankings — Our editorial ratings for operators such as Ducky Luck, Slots and Casino or Bets.FM are based on research into published terms and features. If you believe something in a write-up is factually wrong, let us know what you found and where.
- Responsible play concerns — If you or someone you know is struggling with how they engage with sweepstakes or social casino play, mention this in your message. While we are a comparison and information site rather than a support service, we can point you toward general responsible-play resources.
What We Cannot Do
A few boundaries help set expectations before you write in:
- We are not able to process redemptions, verify identity documents, or resolve account issues on behalf of any operator. Those matters need to go directly to the sweepstakes casino's own support team, using the contact details on their site.
- We cannot confirm whether a particular platform is legal for you to use in your specific state. Sweepstakes casino availability is decided at the state level, operators set their own eligible-state lists, and laws change. We can explain the general landscape, but the operator's terms and your state's current rules are the final word.
- We do not offer legal or tax advice. If you have questions about whether a Sweepstakes Coins redemption is taxable, a licensed tax professional or your state's guidance is the right place to ask, not a comparison site.
Reviewing Sweepstakes Casino Operators Fairly
Because our site compares operators including Raging Bull, Magician Bet, Zumba Cards and others, we occasionally hear from readers asking how our rankings are put together. In short: we research published promotions, game libraries, redemption terms and state eligibility as disclosed by each operator, and commission from any operator does not buy a higher position on our lists. If you think a listing needs a second look based on something you experienced, we want to hear the specifics so we can check it against current terms.
For a broader look at gaming options outside the standard sweepstakes model, our page on Best Non GamStop Casinos 2026 covers a related but distinct category worth knowing about.
Before You Write In
A quick checklist that helps us help you faster:
- Note which page or operator your message relates to.
- If reporting an error, include what you saw and, where possible, a screenshot or the date you checked.
- If asking about state eligibility, mention your state so we can point you to relevant general information.
- Keep account-specific issues, like a stuck redemption or ID verification problem, for the operator's own support channel rather than ours.
What Happens Once You Reach Out
Every message is read by a real person on our team, not an automated system. We will not always have an instant answer, particularly on fast-moving questions like a state's current legal stance on sweepstakes casinos, but we will follow up honestly, including telling you if something is outside what we can confirm.
We appreciate readers who take the time to flag inaccuracies or ask thoughtful questions. It genuinely shapes how we keep the site useful and current.